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Our Privacy Commitments

Tangshan YinNaiLian E-Business Co, Ltd. (together "we") respect the privacy of every person who visits, registers with or subscribes to our websites and online publications ("you"), and are committed to ensuring a safe online experience. This Privacy Statement applies to all websites and/or apps operated by us ("Sites").

Information about us

Refractories Window (www.refwin.com) is a market-oriented information provider that serves global refractories related industries, and has attracted 8,000 members in over 120 countries. We are the official website of the Association of China Refractory Industry (ACRI) and information distributing platform of the World Refractories Association (WRA).

Being cooperated with eight associations worldwide, Refractories Window issues monthly magazine that covers well-chosen in-depth market analysis, unique insights of great minds, valuable industry data, industry enterprises directory, overall industry news etc., issued to refractory industry upstream and downstream firms, 7,000 pcs monthly plus 2,000 pcs in international exhibition/seminar.

We warmly welcome all customers both at home and abroad to visit our website, and we are always ready to help you.

Collection of Personal Data

Our primary goal in collecting personal data from you is to give you an enjoyable customized experience whilst allowing us to provide services and features that most likely meet your needs.

We collect certain personal data from you, which you give to us when using our Sites and/or registering or subscribing for our products and services.

Types of Personal Data Held and its Use

1. Customer Services and Administration

We collect personal data such as your name, job title, work address, and telephone number and email address in order to register you for access to certain content and subscriptions.

This information is used to administer and deliver to you the products and/or services you have requested, to operate our Sites efficiently and improve our service to you, and to retain records of our business transactions and communications. By using the Sites and submitting personal information through the registration process you are agreeing that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business.

2. Monitoring use of our Sites

Where, as part of our Site services, we enable you to post information or materials on our Site, we may access and monitor any information which you upload or input, including in any password-protected sections. Subject to any necessary consents, we also monitor and/or record the different Sites you visit and actions taken on those Sites, e.g. content viewed or searched for. If you are a registered user (e.g. a subscriber or taking a trial), when you log on, this places a cookie on your machine. This enables your access to content and services that are not publicly available. Once you are logged on, the actions you take - for example, viewing an article - will be recorded (subject to any necessary consents). We may use technology or a service provider to do this for us. This information may be used for one or more of the following purposes:

o to fulfil our obligations to you;

o to improve the efficiency, quality and design of our Sites and services;

o to see which articles, features and services are most read and used;

o to track compliance with our terms and conditions of use, e.g. to ensure that you are acting within the scope of your user licence;

o for marketing purposes;

o for advertising purposes;

o to protect or comply with our legal rights and obligations;

o to enable our journalists to contact and interact with you online in connection with any content you may post to our Sites.

3. Marketing:

Some of your personal data collected may be used by us and third party service providers to contact you by email, fax, telephone and/or post for sending information or promotional material on our products and/or services. 

4. Cookies and similar technologies

All our Sites use cookies and similar technical tools to collect information about your access to the Site and the services we provide.

We may use cookies to:

o remember that you have used the Site before;

o remember your login session so you can move from one page to another within the Site;

o store your user name and password so that you do not need to input these every time you visit the Site;

o record activity on our Sites so that we understand how you use our Sites enabling us to better tailor our content, services and marketing to your needs;

o collect statistical information about how you use the Site so that we can improve the Site;

o gather information about the pages on the Site that you visit.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note however, that by blocking, deleting or turning off cookies used on the Site you may not be able to take full advantage of the Site.


Your personal data may also be provided to other companies in the form of lists and directories without your permission.

We may also disclose your personal data to other third parties, including, without limitation, professional advisers, or governmental or State institutions or regulatory authorities, where necessary in order to exercise or defend legal rights or where required by law.

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganization of our business.

All information disclosed or provided by Refractories Window has been obtained in a completely legal and ethical manner.

Transfers outside China

Services on the Internet are accessible globally so collection and transmission of personal data is not always limited to one country. We may transfer your personal data, for the purposes listed above, to other group companies, service providers or other third parties which may be located in countries outside China, whose laws may not give the level of protection to personal data as within China. This will include transfers to investor and to third parties who provide us with email and marketing services. Where we conduct any transfers we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.

Confidentiality and Security of Your Personal Data

We are committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal data from loss, misuse or alteration.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features described above to try to prevent unauthorized access.

All our employees, contractors and data processors (i.e. those who process your personal data on our behalf, for the purposes listed above), who have access to, and are associated with the processing of your personal data, are obliged to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us.

Changes to this Privacy Statement

We will occasionally update this Privacy Statement to reflect new legislation, industry practice and customer feedback. We encourage you to review this Privacy Statement periodically to be informed of how we are protecting your personal data.

This Privacy Statement was last updated in August 2017.

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Sponsored by: Tangshan YinNaiLian E-Business Co., Ltd.  Supported by: ACRI (The Association of China Refractories Industry)

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